Support — Vent log

Their Side is made by one person in Montréal. The form below reaches him directly, usually within a day.

Cancel the subscription: On your iPhone open Settings, tap your name, then Subscriptions, then Their Side. Cancel at least 24 hours before the renewal date. Apple handles the billing, so cancelling inside the app is not possible.
Restore a purchase after reinstalling: Sign in with the same account, open the Settings tab and tap Restore purchase.
Move your entries to a new phone: Cloud Backup is on unless you switched it off in Settings. Sign in with the same account on the new phone and your entries come back. With Cloud Backup off, entries live only on the phone that wrote them.
Delete one entry: Press and hold it in the Fights list, then tap the trash button.
Delete the account: Settings tab, then Delete Account. That removes your sign-in and the entries on the phone. For the Cloud Backup copy, write to the form above from the account's email address and it's deleted within 30 days.
A read got it wrong: It's a model's guess from your words alone, so it will miss things. Send the entry and what it missed through the form above.